Category: Consumer Law

Can The Consumer Protection Act Apply To Medical Negligence Cases Involving Negligent Services Provided By Physicians And Hospitals Free Of Charge?

1st February, 2024 - 9:13 am Categories: Consumer Law Consumer Protection Authority

ABSTRACT This article delves into the application of the Consumer Protection Act (CPA) to medical negligence claims including free services provided by physicians and hospitals. The concepts of negligence and medical negligence, looking for overlap and divergence within the context of the CPA shall be examined. In addition, key judicial pronouncements and scholarly perspectives to better … Continue reading Can The Consumer Protection Act Apply To Medical Negligence Cases Involving Negligent Services Provided By Physicians And Hospitals Free Of Charge?

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Dark pattern guidelines impact on intermediaries: a regulatory khichadi

16th January, 2024 - 11:08 am Categories: Consumer Law Consumer Protection Authority Design

The Central Consumer Protection Authority issued the Guidelines for Prevention and Regulation of Dark Patterns, 2023 (‘Dark Pattern Guidelines’) on 30th November 2023 to provide for prevention and regulation of dark patterns. The Dark Pattern Guidelines are introduced to protect the interests of consumers from the unfair practices adopted by various e-platforms and online companies. … Continue reading Dark pattern guidelines impact on intermediaries: a regulatory khichadi

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Buy Now Pay Later: Regulatory Ambiguity And Consumer Protection

21st April, 2022 - 4:26 am Categories: Consumer Law

BNPL (Buy Now Pay Later) is a point-of-sale credit that allows consumers to pay for goods over a small period while receiving such goods as if the payment was made upfront. Initially ignored as another form of installment-based credit, the BNPL market picked up during the course of Covid-19 pandemic. The BNPL market expanded by … Continue reading Buy Now Pay Later: Regulatory Ambiguity And Consumer Protection

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Consumer Protection (Direct Selling) Rules, 2021, A Step Towards Making Direct Selling Companies Accountable – Part III

29th January, 2022 - 4:52 am Categories: Consumer Law

This is part III of the series of three part blog posts on the relevance of making the direct selling companies accountable under the Consumer Protection (Direct Selling) Rules 2021 and providing relief to the consumers. This blog posts will discuss the obligation upon Direct Sellers laid down by the 2021 rules and the suggestions … Continue reading Consumer Protection (Direct Selling) Rules, 2021, A Step Towards Making Direct Selling Companies Accountable – Part III

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Consumer Protection (Direct Selling) Rules, 2021, A Step Towards Making Direct Selling Companies Accountable – Part II

29th January, 2022 - 4:26 am Categories: Consumer Law

This is part II of the series of three-part blog posts on the relevance of making the direct selling companies accountable under the Consumer Protection (Direct Selling) Rules 2021 and providing relief to the consumers. Part I of this series had dealt with the applicability of the 2021 rules and the obligations imposed on the … Continue reading Consumer Protection (Direct Selling) Rules, 2021, A Step Towards Making Direct Selling Companies Accountable – Part II

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Consumer Protection (Direct Selling) Rules, 2021, A Step Towards Making Direct Selling Companies Accountable – Part I

3rd January, 2022 - 12:04 pm Categories: Consumer Law

This is part I of the series of three-part blog posts on the relevance of making the direct selling companies accountable under the Consumer Protection (Direct Selling) Rules 2021 and providing relief to the consumers. INTRODUCTION Multi-Level Marketing (MLM) is a form of marketing approach that relies on non-salaried workers to sell products and services … Continue reading Consumer Protection (Direct Selling) Rules, 2021, A Step Towards Making Direct Selling Companies Accountable – Part I

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Proprietary Article Certificate

4th December, 2020 - 4:33 am Categories: Consumer Law Intellectual Property

Proprietary Article Certificate (PAC) is obtained after getting necessary approvals from the competent authorities (as per General Financial Rules-2017) if the buyer wants to buy any specific Original Equipment Manufacturer (OEM)[1] product. PAC should be operated on manufacturer only. There are occasions when PAC products cannot be procured from OEM and have to be procured … Continue reading Proprietary Article Certificate

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Modi’s New E-Commerce Policy 2018 (Impact on Online Retail Giants Amazon/ Flipkart, End Consumers and Benefits to the Local Retail Sector)

23rd January, 2019 - 12:31 pm Categories: Consumer Law

“Kya apna Kya paraya, iska farq hume aaj samjh aaya, thoda der se aaya par durust aaya” Ahead of the 2019 Lok Sabha Elections Prime Minister Narendra Damodar Modi and BJP Government has brought in another Masterpiece legislation which is a Point Blank hit to online Retail Giants like Flipkart and Amazon. This is the … Continue reading Modi’s New E-Commerce Policy 2018 (Impact on Online Retail Giants Amazon/ Flipkart, End Consumers and Benefits to the Local Retail Sector)

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